QBCC no. 1191153 Master Plumbers' Association of Queensland

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Testimonials

“We use Pathfinder Plumbing exclusively for all our rental properties.  We have always found that they provide a reliable, flexible and professional service.  I have confidently been able to recommend them to owners within the complex without hesitation.”

Annie – Grange

“I would like to say a big “thank you” for coming so quickly to repair our broken hot water system.  We could not believe it when we called late on Friday evening and you arrived early Saturday morning. By that afternoon the problem had been resolved.”

Peter – Kedron

I contacted Pathfinder Plumbing regarding the replacement of an old electric hot water system with a heat pump hot water system.  He responded to my enquiries very promptly and professionally with a site visit and helpful advice.  He left me with brochures for the two systems under consideration and his quotes were emailed within 24 hours.

I chose the Sanden 315 litre split heat pump system and Phil arranged a quick installation which was appreciated as the old cylinder was failing. Phil arranged everything including the electrician and some demolition work, so everything ran smoothly.  He worked very efficiently but the installation took longer than anticipated, so he returned the following day (a Saturday) to complete the work.

There was no extra charge for this and I felt satisfied that his prices were fair.  He disposed of the old cylinder and all the packaging and left the area tidy. The Sanden heat pump is incredibly quiet and if if wasn’t for the abundant hot water I wouldn’t believe it was operating.  There has been no adjustment necessary since the installation and I have found I can just forget about it.

It has been a pleasure to deal with such an efficient, considerate and professional trades person and I have no hesitation in recommending Pathfinder Plumbing.

Pippa C

I am contacting you to let you know how impressed I was with your engineer who came to my house last night. Despite ringing him on Saturday evening he came within the hour. He located the source of our leak quickly and was able to repair it.  He even cleaned up after himself! Thank you.

Mr S – Westend

We contacted Pathfinder Plumbing when our old electric hot water system stopped working.  We were worried about the cost of the replacement but Phil took the time to find out what our family needs and budget were and recommended a heat pump.

He offered us two different options that we could afford. He even came back afterwards to help us with the Government paperwork.  Nothing was too much trouble.  Highly recommended.

Mrs P – Windsor

I’ve used Pathfinder for everything from replacing a tap washer to replacing the hot-water system and pipework – the result is always the same, prompt and professional service.

Phil Lutwyche

Dear Phil, just a quick note to thank you for the professionalism and commitment you provided in the installation of our Sanden heat pump. You were the only one who tested water pressure and your knowledge of the product was impressive. It is quiet as a mouse and runs on night tariff with plenty of hot water all day. I would recommend Pathfinder highly to anyone interested in this product.

Dennis Ryan – Waterford

The reason I keep using Pathfinder is because Phil gives honest advice to help you come up with the best option and will carry the job out until its done exactly as you want it.

Tim N – Kelvin Grove 
I recently installed a Sanden hot water pump for home use and just wanted to say that I am extremely happy with the product. I only have a small back garden and was concerned that I might find the noise disturbing, but the installation has made no difference to how I can enjoy that area. I was also very satisfied with the drop in my power bill.

In particular, I would like to send a word of high commendation and recommendation regarding the installer Phil Gilliland of Pathfinder Plumbing and Gas in Brisbane. The quality of his installation work is outstandanding. His workmanship is very neat and precise and he was always knowledgeable and helpful.

Alice Windeyer. – Mitchelton

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